Phone: 02 44 227 247

Providing a Premier Service to the Australian Livestock Industry

Privacy Policy

1. Introduction

This Privacy Statement has been prepared to comply with the National Privacy Principles of the Privacy Act 1988, as amended by the Privacy Amendment (Private Sector) Act 2000, which came into effect on 21 December 2001.

Premier Genetics & Livestock Solutions Pty Ltd ABN 80 166 425 592 (Premier Genetics & Livestock Solutions) understands the importance of privacy and recognizes the right of our customers to keep their personal information private. This Privacy Statement provides information on how Premier Genetics & Livestock Solutions collects, uses secures and discloses personal information. The Privacy Statement provides policy for all entities owned or controlled by Premier Genetics & Livestock Solutions.

2. The information we collect

Premier Genetics & Livestock Solutions may collect information about you, such as your name and farm identification details, for the purposes of fulfilling orders as well as other information such as contact details, farm and herd details all of which may also be used for some of the purposes described here.

Where practicable, the purpose for which personal information is collected and the consequences of your not providing it will be made clear at the time of collection.

3. How we use information

Premier Genetics & Livestock Solutions will use the personal information collected for the purposes disclosed at the time of collection, or otherwise as set out in this Privacy Statement. Your personal information will not be used for any other purpose without first seeking your consent, unless authorized or required by law. Generally, we will only use and disclose your personal information:
a) to establish and maintain your relationship as a customer, including , reports, newsletters, and other information;
b) to provide the products or services you have requested from Premier Genetics & Livestock Solutions;
c) to answer your inquiry;
d) to register you for events, promotions or competitions;
e) to assist us to make Premier Genetics & Livestock Solutions’ products and services more valuable to our customers;
f) for direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;
g) for research and business development purposes;
h) to third parties where we have retained those third parties to assist us to provide products or services you have requested.
i) to conduct progeny testing which is carried out on a contractual basis with farmer co-operators and in partnership with the Australian Dairy Herd Improvement Scheme (ADHIS), herd recording agencies and their Data Processing Centres and Breed Societies. The progeny testing contract requires you to provide certain information to help monitor the progress of progeny test daughters. Farm identification details are provided to ADHIS who in turn provides daughter progress reports which list the daughters of nominated bulls to a participating Artificial Breeding Company in accordance with the Privacy Statement of ADHIS.

4. Access to your information

You can access personal information that Premier Genetics & Livestock Solutions holds about you by contacting the Premier Genetics & Livestock Solutions Office on 02 44227 247. We will provide you with access to your personal information unless there are reasons for not doing so and we are legally able to refuse your request. If we refuse you access to your personal information we will provide you with a reason for doing so. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information that is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable. In certain cases it is not possible to delete or amend information and continue to provide the services required. In particular information that is required to maintain continuity of the progeny test program. Where it is not possible to amend or delete your personal information we will provide you with a reason for not doing so.

5. Security

Premier Genetics & Livestock Solutions will take reasonable steps to keep secure any personal information that we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

The Internet is not always a secure method of transmitting information. Accordingly, Premier Genetics & Livestock Solutions cannot accept responsibility for the security of information you send to, or receive from us, over the Internet or for any unauthorized access or use of that information.

The Genetic Australia website can usually be visited without revealing who they are or other personal information. Premier Genetics & Livestock Solutions will not collect personal information about visitors to the website except when they knowingly provide it. If you provide us with personal information through the Premier Genetics & Livestock Solutions website we may log your usage of the Premier Genetics & Livestock Solutions site for research and business development purposes.

6. Changes to this Privacy Policy

Premier Genetics & Livestock Solutions may amend this Privacy Statement from time to time by posting the amended version on our website. We suggest that you return to our website regularly to keep up to date with any changes